Do you want to develop yourself as an account manager and improve the customer focus? Then read on here, this is your top job! What's your job? As Customer Value Creation Manager you'll work in partnership with Account teams to maximise the potential of new and existing accounts by the provision of direction and insight. You do so based on thorough data analysis, and interaction/co-operation with other Tata Steel functions like Account Management, Product Marketing, Technical Support and Customer Service. In this role you have a leading role to optimize value creation for your account and deliver quality to ensure the contract agreements are fulfilled correctly and in time. You will give the account manager(s), you closely work together with, advises on the (internal) sales process to stimulate and an optimal benefit of the available knowledge. You will be based in IJmuiden and report to the CVC Leader automotive. Principal accountabilities: Identify, assess and advise on cross selling and value creation opportunities through analysis of customer enquiries and prospecting. Support efficient, fast and effective response to customer enquiries providing customers with product and service alternatives, pricing and delivery availability. Where appropriate manage the 'end to end' pre-qualification and tender process for current opportunities, including product trials as necessary. Provide expert insight and develop best practice processes to ensure Tata Steel provides and excellent and efficient service level Support the development of the appropriate and competitive supply chain to support customers' programs Ensure that account plan execution is professionally managed e.g. clear action plan, regular account team meetings, adherence to milestones and documentation In partnership with the Account team, prepare appropriate negotiating material and prepare for customer visits. Is this you? For this challenging and interesting role, you will have a strong customer focus, but also: You have a Bachelor or Master's degree with relevance for the business environment Knowledge of sales at degree level for advising on and developing possibilities for value creation and account planning. Strong analytical and evaluative skills to be able to identity value potential in the market and improving customer performance on f.i. sector mix and differentiated product policy. You must be a team player, a strong communicator and be results/value driven. You have exceptional interpersonal, analytical and project management skills You are a strong team worker, and capable of interfacing with senior management within the Company and with senior representatives of external organisations. You will want to actively participate in ad-hoc customer driven projects and play an important role in the departmental development in sales. Excellent written and oral communication skills in Dutch and English, good command in German or other European language preferred. Knowledge of the commercial strategy of the sector, the sales policy of Tata Steel, the latest solution of development efforts, and of the product and service portfolio of the sector. Willing to travel. What do we offer? A unique role at a global player in the industry. A job where you will find everything to make your work interesting. You also can expect: One-year contract with the possibility to permanent. A wide range of development and growth opportunities within Tata Steel. Very interesting secondary terms such as a variable profit sharing and a fixed end-of-year bonus of 2% and 8% holiday allowance. A minimum of 37 vacation days. Excellent benefits including a beneficial pension scheme. A competitive salary based on qualifications and experience. Flexible working hours and a good work/life balance. What's your department? The Sales (& Marketing) function has a customer first approach which means focusing on our customers both external customers and other parts of Tata Steel. The top-quality products produced by Tata Steel are sold both externally to the global market as well as internally. To effectively address the commercial opportunities we have chosen a structure in which a Commercial Manager leads a team dedicated to one or more market segments. The Commercial Manager is supported by Account Managers and CVC Managers who are actively involved in building and developing solid commercial relationships with customers whilst creating value for TSE. Apply or learn more? Are you strong in maximising your sales performance in the Automotive/steel industry? You can apply directly through the 'Apply' button. Do not forget to send your motivation letter. If you have any questions or need more information, please contact Erwin Swets, Corporate Recruiter Functions, phone 0251-491 314. An assessment may be part of the application procedure. Is this job not suitable for you, b...
Extra gegevens:
- Omschrijving: metal
- Plaats: Velsen-Noord
- Plaatsingsdatum: 30-03-2018
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Metal Velsen Noord