Linux System Administrator

The job
As a Linux System Administrator in Amsterdam you will perform system administration tasks at an expert level to assist or resolve customer support needs. In this position you will be the final escalation point for the majority of our customer support requests.
 
Responsibilities:

  • Ability to absorb and comprehend company-wide interdepartmental escalations and delegation procedures, allowing for the proper transference of various internal/customer-related services and issues.
  • Interact heavily with customers in both verbal (telephone) and written (ticket/chat) methods of communication.
  • Receive escalations from the tier 1 team and own until resolution.
  • Assist and educate customers on basic to intermediate use of products or services.
  • Occasionally may be required to provide training to tier 1 and tier 2 teams.
  • Escalate technical issues to various internal teams as required.
  • Work directly with vendors.
  • Able to work with executives and highly technical teams of our VIP customers.

The company
Would you like to work in an innovative, inspiring and vivid organization? Do you get a kick out of solving complicated incidents and are you eager to solve these for example by troubleshooting? Then Experis is looking for you!
 
Experis is offering an interesting position at one of the largest international server, hosting and cloud computing providers in the world who just started to set foot in Amsterdam!
 
Experis is looking for 12 Linux System Administrators in Amsterdam who do have great technical (Linux) knowledge. You will start working in a team of approximately 20 professionals who are providing support for the cloud infrastructure as a service for a growing number of data centers and network points around the world. You will be providing support for all types of customers ranging from Web start-ups till large global enterprises. The current IT team includes several positions like: Customer Support Technicians, Linux System Administrators (Managed Hosting), MySQL DBA's, SQL DBA's, Customer Support Managers and Technical Account Managers. The company will provide you with possibilities to develop yourself to another position within the IT team.


Relocate to Amsterdam (The Netherlands)
This position is open to candidates with a European citizenship. The office is based in Amsterdam which made it to the top 20 of the 100 best cities in the world to live in. Amsterdam itself has a population of around 800,000 people and is home to thousands of expats and international workers. We understand moving to a different country can be a challenge, but don't worry we will help you as much as we can with IND procedures, 30% ruling and basic information about all the things you have to arrange before you can start working in The Netherlands.

What are we expecting from you?

  • Excellent verbal and written communication skills in English
  • Excellent customer service, analytical and interpersonal relationship skills
  • Advanced to expert system administrator skillset and at least 3 years experience working with one or more of the following operating systems:
    • FreeBSD
    • Linux
  • Advanced to expert knowledge of storage concepts, filesystems, backup types and implementation and network troubleshooting
  • Ability to function as a team member
  • Work with management to improve productivity, policy and other high level functions of the group
  • You must have flexible 24/7 shift availability, including nights, weekends and holidays. Shifts include: Day Shift, Evening Shift, and Night Shift.
 
Nice to have
  • Advanced to expert system administrator skillset with Windows Server (2003 or newer)
  • Good verbal and written communication skills in any other language than English preferably one of the following: French, German, Italian

What does our client offer?

  • International and innovative environment
  • Working in a multicultural team
  • Working with the latest technologies
  • 24 days of holiday leave per year
  • A group health insurance plan
  • Direct contract from the client
  • A competitive salary, compensation for working in 24/7 shifts and 8% holiday allowance per year

Interested or do you want more information about the role, contact Femke Frowijn via femke.frowijn@experis.nl or call +316-46928796


Extra gegevens:

  • Salaris: 3500 - 5000
  • Soort dienstverband: Vast
  • Categorie: Infrastructure & Support
  • Plaats: Amsterdam

Meer...

Infrastructure Support Amsterdam
Product
 

Customer Support Technicians Linux

The job
As a Customer Support Technician in Amsterdam you will be a member of the frontline support team resolving technical issues related to bare metal servers, virtual servers, storage, and networking. You will be expected to provide world class support to a diverse and innovative customer base.
 
Responsibilities:

  • Interact with customers by telephone, chat, and tickets through customer support requests.
  • Use of electronic tools and communication to support customer contacts.
  • Assist and educate customers on basic to intermediate use of products and services.
  • Educate customers on the availability of internal and external resources designed to help resolve support issues.
  • Ability to absorb and comprehend company-wide interdepartmental escalation and delegation procedures.
  • Ability to absorb and comprehend Control Panel functions and features to effectively troubleshoot and resolve issues.
  • Participate in team meetings, providing input and suggestions to further increase productivity and processes to better the customer experience.
  • Perform other various duties as assigned.

The company
Would you like to work in an innovative, inspiring and vivid organization? Do you get a kick out of solving complicated incidents and are you eager to solve these for example by troubleshooting? Then Experis is looking for you!
 
Experis is offering an interesting position at one of the largest international server, hosting and cloud computing providers in the world who just started to set foot in Amsterdam!
 
Experis is looking for 12 Customer Support Technicians in Amsterdam who do have great technical (Linux) knowledge. You will start working in a team of approximately 20 professionals who are providing support for the cloud infrastructure as a service for a growing number of data centers and network points around the world. You will be providing support for all types of customers ranging from Web start-ups till large global enterprises. The current IT team includes several positions like: Customer Support Technicians, Linux System Administrators (Managed Hosting), MySQL DBA's, SQL DBA's, Customer Support Managers and Technical Account Managers. The company will provide you with possibilities to develop yourself to another position within the IT team


Relocate to Amsterdam (The Netherlands)
This position is open to candidates with a European citizenship. The office is based in Amsterdam which made it to the top 20 of the 100 best cities in the world to live in. Amsterdam itself has a population of around 800,000 people and is home to thousands of expats and international workers. We understand moving to a different country can be a challenge, but don't worry we will help you as much as we can with IND procedures, 30% ruling and basic information about all the things you have to arrange before you can start working in The Netherlands.
 

What are we expecting from you?

  • Excellent verbal and written communication skills in English
  • Excellent customer service, analytical and interpersonal relationship skills
  • Basic to intermediate knowledge of Red Hat, CentOS, FreeBSD or Debian Linux
  • Basic to intermediate ability to use the following applications and operating systems: Windows 7; Microsoft Internet Explorer or Mozilla Firefox; Microsoft Outlook Client and/or Microsoft Outlook Web Access Client
  • You must have flexible 24/7 shift availability, including nights, weekends and holidays. Shifts include: Day Shift, Evening Shift, and Night Shift.
 
Nice to have
  • Knowledge of one or more of the follwing operation systems:
    • Windows 2012/2016 Server
    • Virtualization platforms (Citrix XenServer, VMware, Hyper-V)
  • Certified in CompTIA, LPIC, RHCSA, Network+, or Security+
  • Good verbal and written communication skills in any other language than English preferably one of the following: French, German, Italian

What does our client offer?

  • International and innovative environment
  • Working in a multicultural team
  • Working with the latest technologies
  • 24 days of holiday leave per year
  • A group health insurance plan
  • Direct contract from the client
  • A competitive salary, a compensation for working in 24/7 shifts and 8% holiday allowance per year

Interested or do you want more information about the role, contact Femke Frowijn via femke.frowijn@experis.nl or call +316-46928796


Extra gegevens:

  • Salaris: 1750 - 2500
  • Soort dienstverband: Vast
  • Categorie: Infrastructure & Support
  • Plaats: Amsterdam

Meer...

Infrastructure Support Amsterdam
Product
 

Medior Site Reliability Engineer Amsterdam

Our client is currently looking for Site Reliability Engineers. The SRE Teams supports the systems that provide a best-in-class hosting platform. You are responsible for deploying, monitoring, and maintaining complex solutions to meet the needs of the business and the customers. We are looking for individuals with demonstrated initiative who take pride in their work.
 
Responsibilities:

  • Interfacing with customers on subject matters;
  • Managing proper customer expectations;
  • Day to day maintenance and upkeep of existing server fleet;
  • Update, test, and support software provisioning systems;
  • Work with internal customers to create and deploy solutions for new and existing services;
  • Configure and deploy systems to support new datacentre expansion;
  • Work with support and development teams to troubleshoot complex problems;
  • Participate in weekly on-call rotation and actively respond to escalations and alerts;
 
Work days
The team is working in 3 shifts (day/afternoon/night). The work days are from Sunday - Thursday or from Tuesday - Saturday. You must have availability to work all 3 shifts.
 

Would you like to work in an innovative, inspiring and vivid organization? Do you get a kick out of solving complicated incidents and are you eager to solve these for example by troubleshooting? Then Experis is looking for you!
 
Experis is offering an interesting position at one of the largest international server, hosting and cloud computing providers in the world who just started to set foot in Amsterdam!
 
Relocate to Amsterdam (The Netherlands)
This position is open to candidates with a European citizenship. The office is based in Amsterdam which made it to the top 20 of the 100 best cities in the world to live in. Amsterdam itself has a population of around 800,000 people and is home to thousands of expats and international workers. We understand moving to a different country can be challenging, but don't worry we will help you as much as we can with IND procedures, 30% ruling and basic information about all the things you have to arrange before you can start working in The Netherlands.
 

What are we expecting from you?

  • Expertise in managing and operation of IT hardware, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business;
  • The scope of this job role includes preparation for new or changed services and maintenance of regulatory, legal, and professional standards, management of performance of systems and services in relation to their contribution to business performance, and management of bought-in services including, for example, public network, virtual private network, and outsourced services. Typical examples of the deliverables are service-level reporting, risk, and contingency planning. SREs who primarily apply their technical skills in an internal or external customer billable services and implementation environment;
  • The employee focuses on individual/team/department/ operational objectives;
  • Display professional knowledge related to incumbent's department or function;
  • Stay engaged as an independent professional with proven ability to articulate and compare alternatives approaches;
  • The ability to recognize problems related to project objectives;
  • Show creativity and judgment applied to professional technical, or operational problems;
  • Independently generate solutions, based on analytical skills & business knowledge;
  • Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments /solutions;
  • Works on individual and/or team special projects;
  • Provides advice in technical/operational domain of specialization;
  • Generally controls own work priorities and methods requiring tradeoffs;
  • Accountable for individual, team, or department results, and for the impact of the results on functional activities;
  • Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses;
  • Must have flexible shift availability, including nights and weekends.
Professional and technical expertise:
  • Linux experience is required and Windows experience is preferred. Preferably you also have experience with Xen, General virtualization and VMWare.
  • Minimum 4 years' experience in customer relations
  • Minimum 4 years' experience in systems administration
  • Minimum 4 years' experience in troubleshooting
  • Minimum 4 years' experience in enterprise level datacentre infrastructure management
  • English Speaker required;
  • Additional languages is a plus.

What does our client offer?

  • International and innovative environment;
  • Working in a multicultural team;
  • Working with the latest technologies;
  • The company will provide you with possibilities to develop yourself to another position within the IT team;
  • A competitive salary, compensation for working in 24/7 shifts and 8% holiday allowance per year.

Interested or do you want more information about the role, contact Kelly Kolsteeg via kelly.kolsteeg@experis.nl or call +316-46928531.


Extra gegevens:

  • Salaris: 2500 - 3500
  • Soort dienstverband: Vast
  • Categorie: Infrastructure & Support
  • Plaats: Amsterdam

Meer...

Infrastructure Support Amsterdam
Product
 

Senior Site Reliability Engineer Amsterdam

The job
Our client is currently looking for Site Reliability Engineers I, II and III.
Below you fill find more information about the position of Site Reliability Engineer III.
 
The SRE Teams supports the systems that provide a best-in-class hosting platform. You are responsible for deploying, monitoring, and maintaining complex solutions to meet the needs of the business and the customers. We are looking for individuals with demonstrated initiative who take pride in their work.
 
Responsibilities:

  • Interfacing with customers on subject matters;
  • Managing proper customer expectations;
  • Day to day maintenance and upkeep of existing server fleet;
  • Update, test, and support software provisioning systems;
  • Work with internal customers to create and deploy solutions for new and existing services;
  • Configure and deploy systems to support new datacentre expansion;
  • Work with support and development teams to troubleshoot complex problems;
  • Participate in weekly on-call rotation and actively respond to escalations and alerts;
 
Work days
The team is working in 3 shifts (day/afternoon/night). The work days are from Sunday - Thursday or from Tuesday - Saturday. You must have availability to work all 3 shifts.

The company
Would you like to work in an innovative, inspiring and vivid organization? Do you get a kick out of solving complicated incidents and are you eager to solve these for example by troubleshooting? Then Experis is looking for you!
 
Experis is offering an interesting position at one of the largest international server, hosting and cloud computing providers in the world who just started to set foot in Amsterdam!
 
Relocate to Amsterdam (The Netherlands)
This position is open to candidates with a European citizenship. The office is based in Amsterdam which made it to the top 20 of the 100 best cities in the world to live in. Amsterdam itself has a population of around 800,000 people and is home to thousands of expats and international workers. We understand moving to a different country can be challenging, but don't worry we will help you as much as we can with IND procedures, 30% ruling and basic information about all the things you have to arrange before you can start working in The Netherlands.
 

What are we expecting from you?

  • Expertise in managing and operation of IT hardware, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business;
  • The scope of this job role includes preparation for new or changed services and maintenance of regulatory, legal, and professional standards, management of performance of systems and services in relation to their contribution to business performance, and management of bought-in services including, for example, public network, virtual private network, and outsourced services. Typical examples of the deliverables are service-level reporting, risk, and contingency planning. SREs who primarily apply their technical skills in an internal or external customer billable services and implementation environment;
  • The employee focuses on individual/team/department/ operational objectives;
  • Display professional knowledge related to incumbent's department or function;
  • Stay engaged as an independent professional with proven ability to articulate and compare alternatives approaches;
  • The ability to recognize problems related to project objectives;
  • Show creativity and judgment applied to professional technical, or operational problems;
  • Independently generate solutions, based on analytical skills & business knowledge;
  • Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments /solutions;
  • Works on individual and/or team special projects;
  • Provides advice in technical/operational domain of specialization;
  • Generally controls own work priorities and methods requiring tradeoffs;
  • Accountable for individual, team, or department results, and for the impact of the results on functional activities;
  • Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses;
  • Must have flexible shift availability, including nights and weekends.
 
Professional and technical expertise:
  • Linux experience is required and Windows experience is preferred. Preferably you also have experience with Xen, General virtualization and VMWare;
  • Minimum 6 years' experience in customer relations;
  • Minimum 6 years' experience in systems administration;
  • Minimum 6 years' experience in troubleshooting;
  • Minimum 6 years' experience in enterprise level datacenter infrastructure management;
  • English Speaker required;
  • Additional languages is a plus.

What does our client offer?

  • International and innovative environment;
  • Working in a multicultural team;
  • Working with the latest technologies;
  • The company will provide you with possibilities to develop yourself to another position within the IT team;
  • A competitive salary, compensation for working in 24/7 shifts and 8% holiday allowance per year.

Interested or do you want more information about the role, contact Femke Frowijn via femke.frowijn@experis.nl or call +316-4692879


Extra gegevens:

  • Salaris: 3500 - 5000
  • Soort dienstverband: Vast
  • Categorie: Infrastructure & Support
  • Plaats: Amsterdam

Meer...

Infrastructure Support Amsterdam
Product
 

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